Terms & Conditions
Website – General Terms & Conditions ENESIMA Terms and Conditions
1. Introduction Welcome to ENESIMA! These Terms and Conditions govern your use of our website and services.
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.
2. Memberships
2.1 ENESIMA offers various membership plans to access our skincare services.
2.2 Memberships are billed on a monthly or annual basis, depending on the selected plan.
2.3 Members are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
2.4 Membership benefits and pricing are subject to change, and ENESIMA will provide notice of any changes via email or website updates.
2.5 Additional and separate terms and conditions may apply to specific membership plans. These can be reviewed on our website under the Membership Terms and Conditions section.
3. No Refunds
3.1 All purchases, including memberships and skincare services, are non-refundable.
3.2 In the event of a service disruption or dissatisfaction, please contact our customer service team for assistance.
4. Legal Age Requirement
4.1 There is no legal age requirement to use ENESIMA’s services. However, individuals under the age of 18 should seek parental or guardian consent before using our services or creating an account.
5. User Conduct
5.1 You agree to use our website and services for lawful purposes only.
5.2 You must not use our website to engage in any fraudulent, abusive, or illegal activity.
5.3 Harassment, abuse, or harm of any other users or ENESIMA staff is strictly prohibited.
6. Privacy Policy
6.1 ENESIMA is committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.
6.2 By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
7. Cookies
7.1 Our website uses cookies to enhance your browsing experience and to help us understand how you use our site.
7.2 Cookies are small text files that are placed on your device when you visit our website.
7.3 You can choose to disable cookies through your browser settings, but please note that this may affect your ability to use certain features of our website.
7.4 For more information on how we use cookies, please refer to our Cookie Policy.
8. Intellectual Property
8.1 All content on the ENESIMA website, including text, graphics, logos, and images, is the property of ENESIMA or its content suppliers and is protected by Australian and international copyright laws.
8.2 You may not reproduce, distribute, or use any content from our website without our express written permission.
9. Limitation of Liability
9.1 ENESIMA provides its services on an "as is" basis without any warranties, either express or implied.
9.2 To the fullest extent permitted by law, ENESIMA will not be liable for any damages arising from the use of our services or the inability to use our services.
10. Modifications to Terms and Services
10.1 ENESIMA reserves the right to modify these Terms and Conditions at any time.
10.2 We will notify you of any significant changes by posting the new Terms and Conditions on our website or by email.
10.3 Your continued use of our services after any changes to these Terms and Conditions constitutes your acceptance of the new terms.
11. Governing Law
11.1 These Terms and Conditions are governed by and construed in accordance with the laws of Australia.
11.2 Any disputes arising out of or relating to these Terms and Conditions shall be resolved in the courts of Australia.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
• Email: malvern@enesima.com
• Phone: 03 8652 8855
• Address: ENESIMA, G01/1 Como Street, Malvern VIC Australia
Thank you for choosing ENESIMA for your skincare needs!